FAQS

A touch-up is a more economical option for addressing minor paint imperfections and rock chips. It serves as a protective measure for the underlying metal, reducing the visibility of damage by approximately 30-40%. In contrast, a repaint is a comprehensive repair process that involves sanding, priming, painting, and clear coating the affected area to restore the paint to its original condition.

Your vehicle is ready for immediate use once our technician has completed the repair process. There is no waiting period required before you can resume driving.

We recommend waiting 24 hours after the completion of your repair before washing or waxing your vehicle. This allows sufficient time for the paint to cure adequately, ensuring it can withstand the cleaning process without compromising the repair work.

It is advisable to wait a full week before applying a paint protection film (PPF) or Clearbra to your vehicle following a repair. This waiting period ensures the paint has fully cured, preventing any potential damage to the fresh paint during the application of protective materials.

Touch Up Pro does not report to CarFax. We request your vehicle identification number (VIN) solely to obtain paint codes and ensure we procure the correct parts for your vehicle's repair. However, please note that if you file an insurance claim, your insurance company may report the incident to CarFax, which is beyond our control.

Touch Up Pro maintains strict confidentiality regarding both your vehicle's information and your personal data. We have a firm policy against selling or reporting any information provided to us by our clients.

Rain will not adversely affect your paint job. You may safely drive your vehicle in the rain immediately following a repair without concern for the results. In the event of rain during the repair process, our technicians are equipped with protective awnings and covers to shield your vehicle's paint job from environmental elements.

We advise waiting a full week before applying a ceramic coating to your vehicle after a repair. This interval allows the paint to fully cure, preventing any potential damage to the newly applied paint during the ceramic coating process.

It is recommended to wait a full week before applying any stickers or decals to a newly painted surface. This waiting period ensures the paint has fully cured and is ready to accept adhesive materials.

Your vehicle can be wiped down immediately after the repair is completed. There is no waiting period required before you can clean the surface of your vehicle.